This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
In our search for a diligent Customer Service Manager, you will play an integral role in implementing and uplifting customer care standards across our dynamic structures.
Are you experienced in managing customer services and passionate about improving the customer experience?
If yes, we are excited to introduce an exceptional opportunity in a UK-based organisation, focused on establishing world-class service delivery.
This role will support the Customer Care Manager, you will oversee the team on a day to day basis, you will have a hands-on approach and the ability to lead by example.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Supervisor, on a permanent basis.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
Posted by A1 Personnel Employment Agency Ltd • £35K/yr
Job Overview
Reporting directly to the Customer Service Manager, you will be responsible for delivering high-quality customer service, maintaining customer relationships, and ensuring the smooth execution of customer transactions.
Key Responsibilities
Handle inbound telephone calls, process orders, manage cases, and assist with customer inquiries and deliveries.
Work towards KPIs and job duties, ensuring efficient task completion.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
This requires liaising and working closely with other departments of the organisation.
General
My well known client based in Watford is looking for a German Customer Service Representative with an additional European language excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
As the Customer Service Move Manager, you will be the main point of contact for customers, assisting them throughout their move, from the point of booking up to delivery.
They are currently seeking a Customer Service Move Manager for their team based in Surrey.
We are currently working with a family run business who specialise in international removals.
As they continue to expand, they are seeking a dynamic Head of Customer Services to lead their customer service operations, ensuring their clients receive exceptional service and support.
With a commitment to quality, innovation, and customer satisfaction, our client caters to a diverse range of B2B clients, from small retailers to large national accounts.
Our client is a leading FMCG brand specialising in the production and distribution of arts and entertainment ware across the UK and Europe.