Provide excellent teaching and learning sessions for Level 2 and 3 Customer Service and Level 4 Sales Executive apprenticeship standards, both face to face and remotely.
Manage a caseload of learners and employers ensuring timely achievements and progression.
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.
Journeycall, part of The ESP Group, deliver bespoke customer care solutions and are looking for a Learning and Development Apprentice to join their team.
Reporting to the Operations Managers, the Learning & Development Apprentice supports the Learning & Development team to design, deliver and evaluate effective business wide training.
What will your day look like
You will support in the design and creation of training materials as required, using content creating platforms such as Powerpoint and GoMo.
Shiptheory is a leading SaaS ecommerce shipping platform that helps retailers streamline their fulfilment process through innovative, time-saving and intelligent software, removing friction and human intervention wherever possible.
General
We are continually looking for opportunities to grow our product and team.
As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?
My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business.
You will be the members 'go to' for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription.
The ideal candidate will be enthusiastic, approachable, bright and a confident communicator at all levels, written and verbal.
Posted by Macildowie Recruitment and Retention • £23K/yr
General
The Customer Service Advisor is responsible for providing excellent customer service to our customers by answering questions, resolving issues, and providing support.
The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.
THE OPPORTUNITY
Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire.