We are pleased to be supporting our Horley based client who are currently looking to hire 2 x Customer Support Analyst's to join their growing team.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Simply Health, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!
Deliver comprehensive customer base analysis and insights.
General
In this role, you will be responsible for conducting deep-dive analysis (and reporting when needed) on the customer base, as well as understanding the commercial drivers influencing the client's customer base.
Our client, a leading telecommunications company, is seeking an experienced Analytics Professional to join their Marketing Base Management and Data team.
Posted by Nigel Frank International • £55K/yr to £65K/yr
I am working with a global recognisable organisation who are looking for a Voice of Customer to join their data and insights team.
You will manage a team of three and support the wider analytics team, taking the lead on all things customer analytics.
This industry leader has invested heavily into this team and are now looking for an experienced manager to join them and take the lead on a number of exciting projects focused around consumer analytics and customer experience.
A thriving SME business is looking to appoint a Commercial Analyst into a newly created position created on the back of its growth momentum.
Reporting directly into the Finance Director you will be leading the implementation of Power BI and building out the dashboard reporting for 2 legal entities.
This position presents a significant opportunity to lead the implementation of Power BI within this organisation, followed by the development of dashboard reporting for budget holders, the senior leadership team, and relevant stakeholders.
Posted by The Talent Partnership • £35K/yr to £45K/yr
My client, a growing business in the Facilities Management sector is seeking a HubSpot (CRM)Analyst with a flair for data and a zeal for harnessing that information to drive sales and marketing success.
The heart of this position lies in the mastery of the company's Hubspot CRM system, the successful candidate will be entrusted with the collection and analysis of customer data, discerning trends and patterns that will inform strategic decisions.
Elevate your career trajectory with a pivotal role in a dynamic, rapidly expanding multiband corporation.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
As an Analyst, you will work with a variety of quantitative and qualitative datasets to identify trends, observations and insights that will be informative and inspiring to clients across a range of industries and sectors.
We are seeking a highly motivated and detail-oriented individual to join our Analytics &.
You will be responsible for providing product/services information, answering questions, and resolving any emerging problems that customers might face, with accuracy and efficiency.
We are looking for anexperienced Customer Service professional, experienced in supporting customer throughout their entire journey.
Do you have experience of working within a customer service position and helping business customers via telephone and emails?