My client is seeking an experienced and dedicated Customer Support Administrator to join their close knit team.
The Customer Service Administrator will be responsible for providing outstanding customer service to new and existing customers and will come from a business to business background.
As a key member if the team your responsibilities will include you will:
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
An established company dealing with installations for commercial and residential clients are currently looking for an Administrator.
The Administrator role involves providing administrative support to the wider team, dealing with incoming calls regarding works, organising and scheduling appointments and monitoring progress and status updates.