Customer Service Executives/ Customer account Co-ordinators......
I am currently recruiting for one of my clients who, due to the growth of the business are looking for an additional team member to work within their Customer Excellence team.
Customer Service Executives/ Customer account Co-ordinators......
I am currently recruiting for one of my clients who, due to the growth of the business are looking for an additional team member to work within their Customer Excellence team.
As Account Executive/Customer Service you will be responsible for the customer service functions for all accounts as well as managing a specific portfolio of small to medium sized customers.
Our client, based in Northampton require an Account Executive/Customer Service individual to join their team to strengthen existing customer relationships and expanding products into existing customers and increasing customer satisfaction.
Responsibilities
Manage the administration, order placement, customer calls for all accounts.
Due to natural growth, we have an exciting opportunity for a customer service enthusiastic; we are recruiting for an Account Executive, to join a busy and friendly team.
Our client is a global and innovative leader dedicated to enhancing the automotive experience for motorists, technicians, and commercial vehicle specialists.
With a heritage in high-specification trade products, they continually push the boundaries of technology to deliver high-performance solutions.
Our client is a insurance company dealing with all insurance need sin the commercial sector, and are looking for a commercial accounts executive to join the team, who will be responsible for managing renewals for the steel and constriction industry.
General
Job Role: Office based telephone renewals, managing client expectations and communications to provide a high level of customer service, retaining existing clients and growing the company's reputation both individually and through the team.
A professional understanding of what makes first class customer service is important, as well as flexibility, multi-tasking, problem solving skills and sales orientation.