Bibby Financial Services have an exciting opportunity available for a Account Executive to join us in Manchester. You will join us on full time, permanent basis and in return, you will receive a competitive salary of £23,660.00 per annum, plus excellent benefits.
We've supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 12,000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.
Why us?
We're in the business of relationships. We know real value lies in real people, and it takes a motivated mindset and can-do attitude to belong here. It can be fast-paced and full on but we can handle it. We're a collective of ‘got your back', we collaborate together, take ownership and deliver for our clients every time. That way, everybody wins. In return we're all empowered to get the job done because we're trusted to get it right. It's why we were hired in the first place. We want you to make the choices you believe in – we'll believe in them too.
As our Account Executive, we will reward you and your hard work with:
- Private healthcare for you and your family
- Company pension scheme
- Wide range of flexible benefits, such as gym membership, technology or health assessments
- Access to an online wellbeing centre
- Range of discounts from many businesses
- 25 days holiday which increases with service and options to buy or sell more
As our Account Executive, you will be working accurately in a busy, demanding financial environment, whilst adhering to stringent deadlines. Ensuring good relations and communications with all Clients as well as members of the team through living and promoting the Bibby Values.
Your key duties as our Account Executive will include:
- Ensures security & profitability of a portfolio of debtors through efficient and effective Sales Ledger management
- Through constant and thorough management of AQ, full Sales Ledger and delinquent accounts are accurate and information is readily available to ensure client service is maintained
- Contacting debtors abiding by the confidentiality clauses of the client contract to provide them information regarding outstanding balances in their accounts. Chasing for payment dates ensuring bank details are correct and setting appropriate follow up plans and actioning on time.
- Determine whether contractual and non-contractual debts are not collectable based on a thorough understanding of the circumstances and historic precedents. Provide a full and detailed outline of the decision to Account Executive Team Leader/RM so informed sign off can be quickly achieved.
- Conduct thorough research on aged / ageing debt and determine which ones can be followed up by prioritising high risk debtors / clients
- Provides an excellent level of service, in line with the clients' needs and requirement, whilst maintaining security and managing risk, Identifying the opportunity to obtain additional income in line with agreed processes.
- Maintaining regular contact with the RM in relation to client contact to ensure seamless service.
- Understanding key issues with regard to factorability and client cash requirements, being able to make appropriate funding decisions and identify when issues are present in a sales ledger and take appropriate action including those around disapprovals. whilst also considering risk aspects. Documenting an communicating in line with agreed processes.
- Identify and escalate possible risks or opportunities associated with their client and debtor portfolio to Account Executive Team Leader or other the relevant parties within the business, in line with established procedures.
What we are looking for in our ideal Account Executive:
- Customer Service experience
- Commercial risk awareness
- Used to high volume calls & comfortable on the phone
- Exceptionally high standards with meticulous attention to detail.
There's no place quite like BFS and we're proud of that. And it's all down to you - you make us the people with which every ambitious business loves to work.
If you would like to join us, please click ‘apply' today to be considered as our Account Executive – we would love to hear from you!
We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the Recruitment process.