As the Customer Operations Director, you will be working as part of a dynamic Senior Leadership Team and responsible for leading the key business areas in delivering a best-in-class customer experience and operational excellence resulting in a market-leading cost to serve.
Would you like to join a company who are customer-centric, tech-led, and passionate about sustainability?
This company are well on their way to a Net Zero future!
As Operations Administrator, you will be responsible and accountable for the organisation of the Commercial window cleaning teams, enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer-focused manner.
Hours per week: Monday to Friday - 08:00 - 16:00
Purpose of the Role
Specialist Window Cleaning (SWC), part of the OCS Group, are currently recruiting for an Operations Administrator to join our passionate and driven team based in London.
Posted by Pertemps Northampton • £23K/yr to £25K/yr
General
Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.
Responsibilities
Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.
Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.
They make it easy for customers to book, manage and pay their cleaner online and have created the best place for cleaners to find work.
This award-winning startup, based in Farringdon, is the UK market leader when it comes to connecting households and cleaners (kind of like Deliveroo, but for home services).
They're only six years old and have already reached well over 200,000 5 customer reviews, 1,000s of cleaners, profitability, and are scaling 2-3x every year.