My client is a Market Leader in their field and prides themselves on being customer centric, delivering a fantastic customer experience from start to finish.
General
Reporting into the Sales Director you will be the first point of contact for the clients,helping to connect all aspects of the business by communicating with managers, engineers, clients, suppliers and sub-contractors.
Are you looking for your next role in Customer Services
Are you capable of Multitasking and Prioritising your workload?
My client is seeking a Customer Service Exceutive to join their team ASAP.
As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time.
You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
They make it easy for customers to book, manage and pay their cleaner online and have created the best place for cleaners to find work.
This award-winning startup, based in Farringdon, is the UK market leader when it comes to connecting households and cleaners (kind of like Deliveroo, but for home services).
They're only six years old and have already reached well over 200,000 5 customer reviews, 1,000s of cleaners, profitability, and are scaling 2-3x every year.
Posted by Victoria Mutual Finance • £23K/yr to £27K/yr
Receive customers and members (walk-in or telephone) promptly
Liaise with all relevant Head Office departments regarding customer requests, queries and issues as the need arises.
Promptly receive all requests, queries, inquiries submitted by customers and members and forward to Head Office for processing ensuring all required documentation are in line with policy and procedures.
To provide general, clerical and administrative support to the customer experience division
To deliver Customer Service excellence by telephone, email, letters or text across a range of Council services ensuring swift resolution for our customers.
Interact with customers to provide and process information in response to enquiries, concerns or requests for Council services.