Are you looking for your next role in Customer Services?
Are you capable of Multitasking and Prioritising your workload?
Do you have excellent Customer Service Skills?
My client is a Market Leader in their field and prides themselves on being customer centric, delivering a fantastic customer experience from start to finish.
Reporting into the Sales Director you will be the first point of contact for the clients,helping to connect all aspects of the business by communicating with managers, engineers, clients, suppliers and sub-contractors.
Responsibilities will include:
- Managing a busy phone line and answering e-mail enquiries.
- Proactively liaising with Clients and providing updates as needed
- Updating work orders
- Undertaking General office administration when needed.
Skill Set
- Possess an Excellent phone manner
- Ability to manage Client Expectations
- Organised and able to Prioritise
- Calm Under Pressure
- Quick to Learn
- IT literate
- Polite and Professional
If you have a can do attitude and feel that you are flexible and willing to undertake a challenging role then this could be an ideal opportunity for you
Please send your CV to apply or call the office for more information