The Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers by phone and email.
We're now looking for a Customer Service Admin temp to start asap with one of the UK's leading specialists in their field, this opportunity would be to join their busy customer orders fulfilment team on a full-time and temp basis initially, but very much looking at a long term permanent role.
As a temp the plan would be to get someone started and trained on the phones/email systems quickly and help with what is expected to be a busy few months, and then slowly training this person on the orders side, leading into a permanent role if that's what you're looking for.
My client is a Market Leader in their field and prides themselves on being customer centric, delivering a fantastic customer experience from start to finish.
General
Reporting into the Sales Director you will be the first point of contact for the clients,helping to connect all aspects of the business by communicating with managers, engineers, clients, suppliers and sub-contractors.
Are you looking for your next role in Customer Services
Are you capable of Multitasking and Prioritising your workload?
A local council are in search of a Customer Service Officer to join their team
2 month contract - potential for extension
The Role
Our customer service professionals are the primary relationship with our internal and external customers; either by direct or virtual contact, ensuring customers receive a high-quality customer experience.
They make it easy for customers to book, manage and pay their cleaner online and have created the best place for cleaners to find work.
This award-winning startup, based in Farringdon, is the UK market leader when it comes to connecting households and cleaners (kind of like Deliveroo, but for home services).
They're only six years old and have already reached well over 200,000 5 customer reviews, 1,000s of cleaners, profitability, and are scaling 2-3x every year.
Posted by Victoria Mutual Finance • £23K/yr to £27K/yr
Receive customers and members (walk-in or telephone) promptly
Liaise with all relevant Head Office departments regarding customer requests, queries and issues as the need arises.
Promptly receive all requests, queries, inquiries submitted by customers and members and forward to Head Office for processing ensuring all required documentation are in line with policy and procedures.
To provide general, clerical and administrative support to the customer experience division
To deliver Customer Service excellence by telephone, email, letters or text across a range of Council services ensuring swift resolution for our customers.
Interact with customers to provide and process information in response to enquiries, concerns or requests for Council services.