You will ensure customers receive clear communication and a quality of service to ensure that we meet their expectations relating to reported defects with their home throughout the customer journey.
Early intervention & engagement with the customer is critical in this role with a natural drive to reach a satisfactory outcome as quickly as possible.
You will be responsible for identifying the root cause of issues and working cross functionally to minimise unnecessary recurrence of defects.
We're looking for a brilliant Team Manager to join the Client Solutions team of our prestigious financial services client in Glasgow.
This team, renowned as the 'face of the company,' is dedicated to delivering unparalleled client service, ensuring customers are at the heart of everything they do.
The role offers a unique opportunity to shape and elevate a high-performing team.
As our Regional Manager, you will be responsible for to driving market share and sell-out through leading a team of Omnichannel Territory Managers (OTM), Commercial & Operations and cross functional teams.
You'll build valuable channel relationships and enhancing commercial sales performance are key aspects of your responsibilities.
You'll conduct regular regional meetings to establish a clear vision and accompany your team in the field to coach and develop them for optimal sales performance.
My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company.
When joining this company, you will be joining a company who focuses on ensuring that their employees feel valued, heard and happy at work.
They have over 50 years' experience under their belt and are still a family run business who employ over 1,800 people nationwide.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Agents to support their Customer Service Operations team, specialising in the management of loans for business assets.
As a Customer Service Agent, you will play a vital role in supporting customers and internal stakeholders manage mortgages and settlements.
Hybrid Working: 2 days per week in the office after training
Posted by Travel Trade Recruitment • £32K/yr to £38K/yr
My client a Tour Operator specialising in bespoke small group and individual tours throughout the UK and Ireland are seeking a Sales Manager due to strong growth.
As Sales Manager you will bring your own sales skills as well as strong leadership skills to coach, motivate, recruit and train the sales advisors to success.
This is a newly created role, with a fantastic opportunity to develop your career in the travel industry.