Posted by Caresoft Global Ltd • £23.13/hr to £28.03/hr
Employment Type: Contract (12 Months)
Our client's is a new global business and is committed to commercial customer productivity.
Our client delivers a work-ready suite of vehicles, products, and services for virtually every vocation, backed by technology, and engineered for uptime.
This role is the first point of contact for our residents, and covers service areas including repairs, leasehold, rents, estate facilities and general customer enquiries.
We are looking to recruit 4 x Housing Advisors to work in a very busy environment who must have experience of repairs and have used Northgate system.
They need to be energetic and enthusiastic people, who are committed to positively managing resident expectations and providing consistently brilliant customer service, over the phone.
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
General
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Posted by Grafton Recruitment • £62K/yr to £86K/yr
Responsibilities
Identifying requirement of the project with internal stateholders.
General
We are working on behalf of a central government function to recruit an experienced procurement professional with a background in public sector procurement.
The role will be focused on working with stakeholders to identify how services to the organisation can be procured and implemented across a variety of complex ICT base projects.