Job Title: Housing Advisor
Location: Tower Hamlets
Pay Rate: £24 P/H
Job Type: Full Time/Contract
The Role
We are looking to recruit 4 x Housing Advisors to work in a very busy environment who must have experience of repairs and have used Northgate system. They need to be energetic and enthusiastic people, who are committed to positively managing resident expectations and providing consistently brilliant customer service, over the phone. This role is the first point of contact for our residents, and covers service areas including repairs, leasehold, rents, estate facilities and general customer enquiries.
The Candidate
- Experience and knowledge of Housing policies and procedures
- Knowledge and experience of dealing with residents directly
- Experience of working in a customer facing environment - call centre and/or face-to-face
How to apply
Please submit your application via the contact details provided and you will be contacted with further information or call Sam on