As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
We are currently looking for an experienced Store Manager to join our retail team.
You would play a significant role in helping us to achieve our vision, driven to being a key player in moving our business forward, with your natural ability to set an example for the team to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best!
Your role as Store Manager will involve
Managing all aspects of this successful retail store, ensuring operational, financial and brand standards are upheld.
The Business Development Manager will play a crucial role in leading and managing a team of Business Development Executives responsible for making B2B sales in the field.
The successful candidate will focus on driving sales growth, developing new business opportunities, and building strong relationships to achieve and exceed sales targets for our technology client's products and solutions.
There is potential for this role to be extended beyond the initial term or converted into a permanent position (subject to business needs, mutual agreement and satisfactory performance during the initial contract period).