As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
Posted by Page Personnel Secretarial & Business Support • £43K/yr to £47K/yr
A dedicated and proficient Governance and Business Service Manager is sought to oversee and enhance administrative processes within a Not For Profit organisation.
The ideal candidate will have a strong background in Secretarial & Business Support, demonstrating remarkable organisational and management skills.
This organisation is a respected association of NHS charities, with a workforce of over 1000 dedicated employees.
Posted by BWD Search & Selection • £50K/yr to £60K/yr
BWD are working with an international manufacturing company who have an excellent opportunity for an experienced Trustee Pensions Manager to join their in-house UK Pensions team.
This role is a 12-month fixed term contract but has opportunity for extensions and possible permanent transfers.
Our client is open to fully remote working with occasional travel to their West Midlands head office.
Senior IT Workstream Lead - Financial Services - Life & Pensions
Our leading financial services client in the West Midlands is recruiting for a highly accomplished, Senior IT Workstream Lead for an initial 9 month contract, to join them on the successful delivery of two IT/Cloud projects/programmes, based at their superb HQ premises in Warwickshire.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.