Posted by Service Care Solutions - Social Work • £28/hr
About the Role
The successful candidate will provide oversight of business support functions and operational processes, reporting directly to the Business Manager for these services.
This role, based within the Corporate Parenting Team, will be crucial in ensuring the smooth operation and delivery of a first-class business support service.
An exciting opportunity has arisen within Hackney's Children & Families Service for an Interim Service Support Manager.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by Hatched Recruitment UK • £31/hr to £32/hr
You will report to the Business Rates Support & Development Manager and work within a small Systems Team providing technical support to colleagues across the Revenues and Benefits service to ensure efficient use of Capita One Revenues and Benefits and NEC Document Management systems.
Ensure the Control Team is managed, organised and coordinated to deliver the service in accordance with; legislative requirements, the division's Service Plan, policy requirements and those determined by the Business Rates Support & Development Manager.
We are seeking to recruit an enthusiastic and motivated Team Leader to join our Revenues and Benefits Systems Support Team.
Provide administrative support to the Improvement Directorate teams in the delivery of local government support, leadership and localism, productivity and research and information.
Support the teams in the Improvement Directorate in the achievement of the priorities and objectives.
Job Purpose
As part of the Improvement Coordination and Strategy Team, provide administrative support for the Improvement Directorate functions.
We are currently looking for an Assistant Manager to join our team.
Assistant Store Manager - Cwmbran Store - Base salary of £24,000 with the potential to earn up to £34,000 with On Target Earnings - Deputising for the store manager, running the shift in their absence, training colleagues and helping our customers choose the right products for a great night's sleep!
You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to set an example for the team to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best!