We are seeking a Business Support Manager to lead our clients customer and sales support team, ensuring the delivery of excellent service to customers and partners.
The role involves managing daily operations, developing customer satisfaction strategies, handling escalated issues, and maintaining adherence to company policies.
The Support Services Manager is a key leadership role responsible for overseeing and optimising the business support functions to both clients and the organisation.
The Support Services Manager will be a primary stakeholder; managing a team of staff and collaborating across departments to deliver accurate, reliable and high-quality support to all internal and external contacts.
This position plays a critical role in ensuring efficient and effective support services to enhance the overall operational performance of the business.
The Support Services Manager is a key leadership role responsible for overseeing and optimising the business support functions to both clients and the organisation.
The Support Services Manager will be a primary stakeholder; managing a team of staff and collaborating across departments to deliver accurate, reliable and high-quality support to all internal and external contacts.
This position plays a critical role in ensuring efficient and effective support services to enhance the overall operational performance of the business.