We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
We are looking for an experienced 2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 3 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
1st / 2nd Line Desktop Support required on an initial 6 month to provide a high quality IT support and rapid restoration to internal business users and external clients.
Essential Skills and Work Experience
Experience working within a Service Management orientated environment.
Experience in following formal Incident and Problem Management processes.
This role will be full time onsite and is inside IR35.
2nd / 3rd Line Desktop Support required on an initial 4 month contract to configure, support and administer the desktop PCs, laptops and printers together with their operating systems and applications.
A great opportunity to support a busy team within the UK Support Function, whilst learning new skills and having the opportunity to be a part of a fantastic team
Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification
Security Clearance: British Citizen or a Dual UK national with British citizenship.