Job Description:
We are looking for an experienced 2nd Line Support Analyst to join our team and help support a growing external client base. Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
The ideal candidate will have over 3+ years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems. You will be responsible for providing 2nd Line support for on-prem IT systems infrastructure and Cloud technologies. Strong troubleshooting, analytical and support skills are required.
Key Responsibilities:
- Provide 2nd Line support for on-prem IT systems infrastructure and Cloud technologies.
- Strong troubleshooting, analytical and support skills.
- Experience with Windows systems.
- Experience with Office 365
- Experience with Wintel / VMWare.
Qualifications:
- Bachelor's degree in Computer Science or related field.
- Over five years' experience within an IT related role.