To provide an enquiry service for customers and other services about the Blue Badge Scheme.
To review and assess applications for blue badges (disabled parking badges) against the National Department for Transport Blue Badge Guidelines and to issue or refuse blue badge applications.
Work Context
The blue badge team sits within Customer Services and work closely with the contact centre.
The Senior People Consultant will be highly proactive with a commitment to continuous improvement and a driver for change.
This will include co-design of the packages of employment relation support to the organisation, ensuring a consistent and positive experience for all stakeholders.
They will contribute to the design and ongoing transformation of the HR People Consultancy team and its offer to services.