We have a unique role as a Training Coordinator to join our client on a 12 month contract.
The role is varied with the key purpose of evaluating and delivering the necessary tools, content, process, and training to support the sales team within the organisation.
Key responsibilities will include
Ensure the team has all the tools they need from the system and liaise with IT to assist with technical support to allow sales team to work effectively.
About Us: I am looking for a customer services coordinator, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Develop, document, and adhere to standard operating procedures (SOPs) for all operational and departmental activities.
Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday - 09:00 - 17:30 - 37.5 hours per week
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
SALARY UP TO £25,000 DEPENDING ON EXPERIENCE, TRAVEL PAID PLUS EXCELLENT BENEFITS
Our client is a leading multi-disciplined construction and resource management group, operating across the UK and Ireland, and delivers innovative, safe and sustainable solutions to the most complex construction and resource management challenges.
They are a market-leading, ambitious and inspirational organisation which continues to evolve and grow.