Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
We are looking to hire a Sales Assistant as part of our EU Commercial Team.
This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
This person will be responsible for recruiting European Shippers to our service, supporting our senior commercial team with telemarketing campaigns, and being the first point of contact with inbound sales inquiries.
Xeinadin Group - Top 20 Accountancy Firm - UK & Ireland
Who Are We
Xeinadin Group was founded in 2019 when over 100 successful, independent business advisory and accountancy practices across the UK and Ireland joined forces to reimagine the future of accountancy.
Amazon encourages open communication about unique needs for flexible arrangements.Key job responsibilities Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
Providing excellent service every time is part of our mission to become the world's most customer-centric company.