Due to an internal promotion we are looking for an experienced Customer Service Administrator to join our fast growing and established team in Redditch.
The main objective of this role is to provide excellent customer service to internal and external customers.
This is a full-time permanent role the hours are 9-5pm.
A newly created position, this Administrator position has been introduced to support all departments and act as the first point of contact for potential and existing customers.
As an Administrator, you will be responsible for performing various administrative tasks, such as answering phone calls and emails, managing office supplies and equipment, booking meetings and travel arrangements, preparing reports and documents, and maintaining records and databases.
You will also be the first point of contact for our clients and visitors, and provide them with excellent customer service.
Administrator Responsibilities
Answering phone calls and emails, and directing them to the appropriate staff members.
Posted by TIME Appointments Ltd • £21K/yr to £24K/yr
As part of this team, the Customer Service Administrators handle inbound customer service calls and enquiries, ensuring every single customer receives the best service, while also making outbound calls when required and undertaking a variety of administrative tasks.
Our client, a growing business based in Bury St Edmunds is currently looking to recruit a Customer Service Administrator.
The role is within the Customer Service Team, with focus on the exceptional end to end Customer Experience.