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Client Accounts Assistant (Credit Control) Location: Portsmouth Salary: £22k - £24k DOE Great company benefits and training Hours: Mon-Fri 9am - 17.00pm (office based) Do you want to work for a well-established and professional organisation that offers a great working environment and the opportunity to progress your career? If so, I have a great opportunity to join my clients accounts team where you will be responsible for chasing outstanding service charges and rent arrears. You will already have a background in accounts and ideally collections or credit control and have great communication and customer service skills. Responsibilities: Run aged debt reports for leaseholders and checking outstanding service charges and ground rents. Run through the report, check the system QUBE, and eliminate leaseholders that are in dispute, on hold or paying via monthly standing order. Run credit control letters and send out. Apply notes onto the CRM system and indicating what stage the client is at within the credit control proceedings. Review and calculate all accounts/leaseholders with a standing order agreement. Liaise with clients to ensure the maintenance of the agreement via phone, email and correspondence. Apply full credit control proceeding to clients failing to adhere to their payment agreement. Arrange payments for the section 20 or major works charged in collaboration with the property manager. Apply for court judgements where necessary and small claims court online. Produce arrears reports and inform the correct property manager. Deal with payment/service charge enquiries via email and phone. The right candidate will have the following skills and experience to apply: Proven background in accounts, ideally credit control or collections. Great organisation and communication skills. Ability to prioritise your own workload effectively and meet strict deadlines. Great telephone manner with the ability to build strong business relationships. Great IT skills inclusive of Word, Excel and using in-house databases. Proactive and enjoy working in a busy team environment. This is a great opportunity to join a reputable and forward-thinking organisation that offer great training and the opportunity to progress your career. To be considered for this role please submit your CV ASAP!