We are seeking a dedicated and energetic Account Manager to join our Customer Service team, who will be the main point of contact for all client queries and concerns, and will ensure the highest level of customer satisfaction in the FMCG industry.
Our client is a well-established player in the FMCG industry with a large team spread across the UK.
With a strong focus on innovation and a commitment to delivering high-quality products and services, they are recognised for their dedication to customer satisfaction.
We are seeking an ambitious self-starter eager to develop and manage their career as an Account Manager with full company support for progressive opportunities.
Key responsibilities
Create and manage operational schedules, ensuring customer expectation and requirements remain at the core of our business.
Oversee the sales order process through to product dispatch, ensuring timely completion, setting delivery expectations, and providing updates on issues, queries, or delays.