Answering the telephone take telephone orders by processing the order on Shopify and taking card payments.
Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.
Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.
We're looking for dedicated Customer Service Officers to join Fleet My New Car at Northumbria Manufacturing Hub based in Northumberland.
Are you looking for a new and exciting Contact Centre opportunity?
You will report directly to the Assistant Commercial Team Manager and handle all incoming queries relating to the provision of lease cars for public sector organisations.
The primary responsibility is to provide administrative support to the sales team, manage customer accounts, process orders, and handle customer inquiries.
We have an opportunity for a Sales Administrator/ Customer Service will provide essential support to the sales team, ensuring efficient operation and administration of sales processes.
This role requires excellent organisational skills and a proactive approach to solving technical problems.