The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Posted by Macildowie Recruitment and Retention • £13.50/hr
General
My client a top employer in Nottingham is looking to recruit a temporary business support officer at their offices in Arnold.
Duties of the role will include
To be the first point of contact for all incoming enquires including answering the telephones, proactively managing the joint inbox and log and record enquiries onto the system ensuring an accurate audit trail.
Assess and triage all enquiries to identify the most appropriate customer service pathway.
A brand new and exciting position to join the Central Operations Process Loss team as a Loss Specialist to help us drive down losses in our stores but also process fails upstream in the warehouse.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
Working for a large purpose built student accommodation in the heart of Nottingham, the Assistant Operations Manager will become a key part of our clients existing, friendly and experienced property team.
Closing Date: 6th SeptemberLocation: Nottingham, Full-Time (Mon-Fri)Contract: PermanentRecruitment Partner: Frankie McCallister-LyasOverview: Sitting within the Customer Marketing Operations Team, you'll be responsible for building and delivering of a multi-channel CRM campaigns.
General
You will have the opportunity to work with numerous stakeholders across the business as well as external vendors on exciting and cutting-edge technologies and play an integral part of implementing these in the day-to-day work.
You will develop expertise in the digital marketing journey, with full access to our digital marketing training programme, building excellent foundations for career progression.