Job Title: Finance Operations Manager
Location: Nottingham
Reports to: Financial Controller
Department: Finance
About the Role
An exciting opportunity has arisen for an experienced Finance Operations Manager to join the Nottingham office. This key position will work closely with the Financial Controller to set and achieve monthly operational targets within the finance department.
As the primary point of contact for finance operations, you will play a crucial role in fostering relationships across the business, promoting best practices, and streamlining processes. The role focuses on delivering exceptional service to internal stakeholders, including fee earners and business units.
Key Responsibilities
- Lead the finance operations team, managing 3 direct reports and overseeing a total team of 16.
- Align resources with business needs, ensuring consistent service delivery during peak times or absences.
- Drive monthly targets and efficiency measures, taking corrective action when necessary.
- Collaborate with team leaders to deliver consistent, high-quality service and address issues promptly.
- Identify areas for improvement and training needs, working with HR and team leaders to set and monitor performance objectives.
- Coordinate with IT and team leaders to manage system updates, ensuring rigorous testing prior to implementation.
- Ensure excellent customer service and manage expectations across the business.
- Oversee the management of absences in line with company policy, addressing concerns as they arise.
- Support month-end and year-end processes, including audits, working closely with the Financial Controller.
- Assist the Head of Finance in delivering working capital improvements.
- Handle ad hoc duties as required.
Required Skills and Experience
Technical
- Strong proficiency in Excel (including pivot tables) and Microsoft Office suite (Outlook, Word, PowerPoint).
- Experience in a finance shared services environment (desirable).
- In-depth understanding of finance operations processes with a track record of process improvements.
- Good systems knowledge.
- Experience in a fast-paced, dynamic finance environment with varied responsibilities.
- Prior experience in the professional services sector is desirable.
Personal
- Excellent time management and organizational skills, with the ability to prioritize tasks effectively.
- Strong communication and influencing skills, with a professional and collaborative approach.
- Adaptable and proactive, with a willingness to challenge where necessary.
- Process-oriented, highly organized, and able to meet deadlines in a busy team environment.
- A team player with a strong work ethic and a customer-focused approach.
- Logical problem solver with the initiative to resolve issues independently.
- Strong leadership and people management skills.
- Flexibility to travel to other offices if required.
Benefits
- Competitive salary up to £55,000 per annum
- 24 days holiday + bank holidays
- Company pension scheme
- Healthcare package
- Life assurance
- Cycle to work scheme
- CSR day and birthday leave
- Flexible working policy
- Travel loan scheme
- Discretionary annual bonus
- Option to purchase additional holidays
- Regular social events and team away days
This is an excellent opportunity for a motivated finance professional to join a growing team in a supportive and dynamic environment. If you're ready to take the next step in your career, we'd love to hear from you!
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