We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs.
Key Responsibilities
Lead the 24/7 service desk team, managing incidents, requests, and problem resolution.
This role is perfect for someone organised and proactive, looking to join a dynamic team as an Office Manager in the heart of Manchester!
In this role you will have the opportunity to take control, you will be responsible for managing a team of administrators, supporting various departments with their administrative needs, assisting with the onboarding of new staff and more!
£30,000 - £35,000 Benefits; Manchester City Centre
We are looking for a proactive and diligent Business Support Executive to join our team and provide support across the business.
You will work closely with all members of the team to provide administrative support in a variety of internal and client projects.
The ideal candidate will be able to work in a fast-paced environment and adapt to a variety of tasks, be able to prioritise workloads and communicate with others.
Our client, a leading player in the property sector, is seeking a skilled and experienced individual to join their dynamic team in Manchester City Centre.
If you are looking to join an organisation that values innovation, expertise, and teamwork, this could be the perfect opportunity for you!
Key Responsibilities
Utilise your strong dictation skills to efficiently transcribe information, create reports and document important information - please note previous dictation experience is essential!
In this role, the Service Manager will oversee the accurate and timely submission of payroll information, petty cash, DBS payments, and timesheets to meet deadlines.
We are seeking a Service Manager who will serve as a pillar of integrity for our client, maintaining competence through ongoing management training to update knowledge and skills.
In this role, the Service Manager will oversee complex care services, ensuring compliance with company policies and regulatory requirements, with a focus on achieving 100% audit compliance.