Posted by Hays Specialist Recruitment Limited • £23K/yr to £24K/yr
Job overview
We are hiring additional team members to help us within our customer service team as we navigate through some large-scale operational changes.
Are you a productive and experienced customer service professional with experience in high volume and fast paced environments?
You will be responsible for handling dispute management tickets within Zendesk to resolve issues efficiently and fairly between buyers and sellers on our platform.
Acting as the first point of contact for customers who need support, via the phone, email, post or via live chat.
Your Company
A leading educational business is seeking a dedicated Customer Service Advisor to join the team in the Bournemouth area.
With a specialist focus in online learning and success that dates back many years, this company have become an industry leader and proud service thousands of businesses and millions of professionals eager to advance their learning and knowledge relevant to their role and wider interests.
Posted by Talent Sure Recruitment Limited • £24K/yr to £26K/yr
General
Reporting to the Customer Service Manager, the Customer Service Advisor is responsible for achieving customer satisfaction by providing effective communication with both clients and suppliers.
Our client, a well-established company in Bournemouth, is looking for a passionate and professional customer service professional to join their friendly team.
Main Responsibilities
Responsible for answering all incoming calls and dealing with the query raised or direct the call to the relevant department.