£24K/yr to £24K/yr
England, United Kingdom
Permanent, Variable

Customer Services

Posted by Dynamite Recruitment Solutions Ltd.

Hybrid working 4 days from home and 1 in the office once you have completed your training of 12 weeks in the offices

You will be working within a brand-new insurance claims department of a well-established insurance business who are UK wide ! This is a very exciting opportunity for a customer service person to join the team and excel in what they do !

Hours: Full time :

Monday to Friday 9am to 5pm

Part time options available

: We can accept part time also but you would need to be flexible to work at least 21 hours per week and be flexible to work late shifts and weekends to be considered .you would also need to be able to complete full time training for 6 weeks.

Start date:

9th September 2023

Salary

: £24100 rising to £27100

Dynamite Recruitment is proud to be working in partnership with an award-winning Uk wide based organisation . Due to huge growth plans our client is looking to expand their work force in Bournemouth and is looking to recruit Customer Service advisors to join a specialist claims team

You will be part of a new Claims Insurance team and will provide customers support with their claims from start to finish so this role offers a lot of variety and is busy!

As a Customer Service Executive/ Claims Advisor you will :

  • Handling a variety of incoming calls, answering queries and questions along the way.
  • Liaising with customers, clients and third parties via telephone, emails and letters.
  • Dealing with customers' claims from start to finish and managing the customers' expectations thoroughly throughout.
  • Ensuring information inputted into the system is done with high levels of accuracy and administration tasks are handled with care.
  • To complete all round administration

The Ideal Customer Service Executive will have / be

  • ALL Customer Service experience is considered for this position
  • Will have a good telephone manner
  • Will pride themselves on going the extra mile for a customer
  • Will have excellent administration skills and experience
  • Will have excellent attention to detail
  • Will be customer-focused with great communication skills and good attention to detail
  • Must have good basic IT skills and strong written literacy skills

Benefits:

*

Full training is provided

  • 23 days annual leave rising to 25 days
  • Company social and sports events
  • Dental Insurance, Private Medical Insurance etc.
  • Offering hybrid working, going into the office just ONE day a week!
  • Full-time paid training for up to 6 weeks.
  • Starting salary is £24100 rising to £27100 in increments
  • Plus so many more!!

If this sounds like this could be your next opportunity, don't waste any more time, apply now / call Fran Curtis on

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