As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by Candidate Source - TEAM • £40K/yr to £50K/yr
General
We value the expertise of our team members and offer opportunities for personal development and career progression within the company.
We have an open, supportive, dynamic culture where talented people are trusted to contribute to the team and company by carrying out their roles in a professional, collaborative, and skilled manner.
Who Are We
We build world class apps, middleware and digital products in the global lottery, betting, and gaming space.
For part-time roles, the salary will be pro-rata.No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs.Who we areFive iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP.
The salary for this role is £24,245.10 - £26,884.69 depending on location for full time hours.
We believe in creating the best in beauty for everyone!We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.We are an equal opportunity employer.
Perks & Benefits: Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
As a leader, you will be a role model inspiring and holding others to account for delivery against all operational and financial targets whilst ensuring exemplary standards of health and safety and compliance with statutory legislation.