The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.
CUSTOMER SERVICE ADVISOR (SEASONAL) / LIVERPOOL / £22,308 PER ANNUM PRO RATA / START DATE OF 17th SEPTEMBER.
The role of a Customer Service Advisor is extremely demanding, varied and provides a good opportunity for the right candidate to join a committed, focused, and hardworking team.
If you are looking for an exciting new challenge as a Customer Service Advisor, then this is the perfect opportunity for the right candidate to join a committed, focused, and hardworking team.
As Membership Team Leader, the ideal candidate will have leadership experience, be commercially astute and be able to take a hands on approach to dealing with customers directly.
In this role of Membership Team Leader, you will work with the team supervisor to support the day to day and to ensure the small (but effective) team are performing.
We are excited to share an exciting opportunity with a reputable company who are looking for a team leader to join one of their teams.
Posted by Macildowie Recruitment and Retention • £11.44/hr
THE OPPORTUNITY
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.