As part of the Member Services team, you will be the first point of contact for members, dealing with their orders and enquiries via the telephone, Live Chat or Ignite email system, providing a positive customer service experience.
They have been established for over 150 years, and are passionate about the products they offer to their members (customers).
This is truly one of our favourite clients who sell a very popular product!
Posted by The Portfolio Group • £24K/yr to £26K/yr
The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?
We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals.
Our Customer Service Contact Centre are looking for friendly, helpful people to join them on an Apprenticeship programme.
Giving them updates on their account, completing transactions over the phone to dealing with any other questions or queries they may have, are key parts of the role.
The role involves taking lots of calls from different customers providing them with a great service.