Job Title: Loan Advisor
Location: Rotherham
Salary: Up to £28,000 (OTE £45,000+)
Hours: 37.5 hour week. Monday 9 am to 6 pm, Tuesday to Thursday 9 am to 5.30 pm, Friday 9 am to 5 pm
Once a week to work 10 am to 7 pm this can be worked from home)
Benefits:
- Great culture with a family-run business operating in the financial services industry for almost 50 years
- Scottish Widows Pension Scheme
- Westfield Health Cover - optional contribution
- PAM assist - Occupational Health and Employee Assistance programme
- 22 days holiday plus bank holidays
- Attendance Bonus
- Monthly incentive scheme along with regular outings, breakfasts and lunches
About our Client:
Our client is a family-run brokerage established nearly 50 years ago. This company has received an award recognising their outstanding service to customers and has earned a 4.9/5-star rating from clients. Employing around 150 people, some of whom have been with the company for over two decades, this demonstrates the strong commitment to their team. Staff benefits include daily breakfast and lunch, as well as various social events. They also provide the opportunity for employees to study for the CeMap qualification with comprehensive support.
Not only does our client support their team but they also support their community by donating gifts to local children at Christmas.
About the Role:
Due to our exciting plans for expanding the loans department, we are pleased to announce three new vacancies for Loan Advisors. Our client is a broker specializing in complex first and second-charge lending.
This is a fantastic opportunity for both experienced individuals and those eager to start a career as a Loan Advisor. We provide comprehensive training and support for studying the CeMap qualification. The ideal candidate will be highly driven and thrive in a fast-paced environment.
Responsibilities:
- Deliver the highest standards of professional advice and conduct full and thorough fact finds over the telephone to identify client needs. Based on the information provided, recommend bespoke solutions, and offer expert advice to meet customer needs based on their specific circumstances in a compliant manner.
- Package the application through to completion. This includes reviewing supporting documents and verifying accuracy.
- Analysing applicant's credit history and financial information to assess eligibility, identifying loan risk, and requesting additional information as necessary.
- Keep a look out for signs of suspicious or fraudulent activity.
- Assess every customer on their individual circumstances and the evidence presented, to ensure good Consumer Outcomes.
- Document a thorough suitability summary which explains the advice you have provided factoring in the customer's needs, objectives, and circumstances.
- Maintain compliance with regulatory standards, company policies, procedures, and guidelines.
- Achievement of minimum KPI Requirements and Targets
- Reporting to Senior Team Leader to achieve monthly targets.
- Building customer relationships by understanding their needs and requirements.
- Provide exceptional customer service ensuring a positive experience throughout the loan process.
- Responsible for advice recommended is in line with the business appetite as well as a regulatory guideline for Responsible Lending and Consumer Duty.
- Keep up to date with market knowledge and stay informed about the latest loan products, industry trends, and regulatory requirements.
- Keeping up to date with a monthly mandatory compliance test
Experience required:
- A "can do" culture to optimise output, performance, and customer outcomes.
- Outstanding communication skills
- Strong organisation skills, time management and the ability to prioritise tasks in a fast-paced environment.
- The confidence to effectively question and challenge lender requirements.
- A drive to succeed and forward-thinking.
- CeMap desirable but not essential having 30 months to qualify.
- Keen interest in developing a career as a loan broker/advisor
Trusting Stellar Select:
At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.
Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.
Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes:
- Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.
- 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.
- Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.
- Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations.
- Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.
- Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests
For more information regarding the role of Loan Advisor please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC