As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Handle Recruitment is seeking an experienced product, delivery or project manager with experience with eLearning product/learning management software to join an organisation who runs leading international festivals of creativity and provides business intelligence to the advertising world.
This is a temporary role to start asap until the end of 2024, pay rate is up to £30ph PAYE, hybrid working in central London
This role will be supporting on product delivery for a new eLearning product, which runs on a leading Learning Management Software (LMS) and can be tailored with integrations.
Posted by Morgan Hunt Recruitment • £18/hr to £23/hr
Assignment: 3 months
Managing a team in a well known hostel within the London Borough of Lambeth that provides accommodation and specialist support to former rough sleepers over the age of 40.
The project houses 42 former rough sleepers, and all rooms have en-suite bathrooms and self-catering facilities.
The Office Manager handles all aspects of day-to-day office and facilities management as well as full responsibility for many events throughout the year, and works with the Receptionists to ensure that the office runs efficiently and to a high standard.
An extremely successful global investment management firm is looking for a full-time Office Manager to join their team in their office in the West End, to cover while their current OM goes on maternity leave.
General duties include maintaining look of the office and maintaining the kitchen, ordering office snacks, manage all new hires, act as HR point person for the UK, manage all event planning on and offsite, coordinate all financial/contract approvals, coordinate travel with our agency for all UK/Europe based employees and back up Receptionists when they are out of the office.