This position will be based in their Service Department and be responsible for handling customer liaison for new equipment issues, warranty claims and processing repair inquiries.
Our client based in Burton on Trent is currently looking for experienced Administrator.
To support our customers through maintenance and operation optimisation with customised solutions for spare parts, repair, and overhaul activities on existing trains.
You will be responsible for pricing spares, spot repairs and overhauls, booking orders, managing the order book, and liaising with customers to maintain customer satisfaction.
General
Our client based in Barton Under Needwood have a 6 month fixed term contract for a Customer Service Coordinator.
Posted by Wallace Hind Selection • £25K/yr to £32K/yr
BASIC SALARY: Up to £32,000
As a vital part of our customer service team you'll use your knowledge of the hire sector or similar to ensure the smooth running of all our key contracts, both existing and new.
You're a Hire Desk Controller or Customer Service Administrator looking to build your career with one of the most prestigious construction engineering companies the UK.
You will be working Monday to Friday, 06:00 to 14:00, 37.5 hours per week, on a permanent, full-time basis.
The main purpose of the role is to
Cleaning, stocking and supplying designated facility and outdoor areas (sweeping, jetting, mopping, dusting) as per contract requirements and OCS standards.
We are seeking a Export Customer Service Specialist to join our clients team based in Burton on Trent.
Focusing on order handling, international shipments, and maintaining solid customer relationships.
The ideal candidate will be responsible for recording orders, issuing import/export documentation, and ensuring a high level of customer satisfaction through prompt and professional support.