As a Managed Service Desk Engineer (T1), you will be the primary point of contact for our customers utilising cloud-based IP telephony solutions.
Your responsibilities will include managing technical change requests, troubleshooting and resolving technical issues, and liaising with senior engineers and partners for more complex matters.
The task at hand: You will be responsible for ensuring timely, accurate, high volume incentive payments to customers whilst reviewing and suggesting improvements to the current process.
It will be your responsibility to ensure the smooth running of the daily Warehouse operation and enable the required level of service to be provided to the customer at all times.
The Warehouse Team Manager Nights will support the site management team in the efficient and cost effective management of the warehouse operations.