They are a leading company providing high-quality solutions to homeowners and builders, and they are looking for a dedicated Customer Care Administrator to join our team.
Are you passionate about delivering excellent customer service?
Do you enjoy working in a dynamic, fast-paced environment?
We are seeking a dedicated Customer Care Administrator to join our client in Bishops Cleeve.
This role is ideal for someone who excels in both administrative duties and customer service, providing support and ensuring efficient operation of the office.
Customer Care Administrator
Annual Salary: £25 - 27k (pro-rata for part-time hours).
The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
Posted by TIME Appointments Ltd • £21K/yr to £24K/yr
As part of this team, the Customer Service Administrators handle inbound customer service calls and enquiries, ensuring every single customer receives the best service, while also making outbound calls when required and undertaking a variety of administrative tasks.
Our client, a growing business based in Bury St Edmunds is currently looking to recruit a Customer Service Administrator.
The role is within the Customer Service Team, with focus on the exceptional end to end Customer Experience.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
A newly created position, this Administrator position has been introduced to support all departments and act as the first point of contact for potential and existing customers.