We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
What you'll do
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
A new role has opened up for a motivated and ambitious 1st / 2nd Line Support Technician to join a Manchester-based MSP, close to accessible transport links.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
We're looking for a network support engineer, ideally from a service provider back ground (ISP/MSP) background to join this rapid growth builder and operator of next generation networks across the UK.
It's a mixed vendor environment with bias towards Juniper, Mikrotik, Fortinet, Ubiquiti, UniFi and Ruckus but we're more interested in who you are as a network support engineer, rather than nailing down a specific vendor or piece of kit - it's assumed you are 1st / 2nd line level, and if you don't know something, you'll have the drive and wits to learn it.
They are well funded, growing and from the Manchester City Centre location, you'll join the 1st - 2nd line network support team and troubleshoot and sort a range of network connectivity issues for their business customers, so WAN, LAN, WiFi & VoIP.
Position Overview: As an IT Support Technician, you will play a crucial role in providing technical support to our internal team.
This position offers the opportunity for hybrid working, allowing you to balance remote work with in-office collaboration.
You will be responsible for diagnosing and resolving hardware and software issues, managing assets, and ensuring the smooth operation of our IT systems.
In this role, you'll provide legal and administrative support to our customers following a bereavement.
Closing date: 03-06-2024Case Manager From £25,000 plus incentive scheme up to £2,500 after probation, with excellent benefits and progression opportunities (Work Level 6B)Monday-Friday, full time 37.5 hours Manchester, Stratford-Upon-Avon, Bristol - You'll complete your 36-month training at one of our offices, then you may have the option to work in a hybrid way.We're looking for case managers to join our Co-op Legal Services probate team.
You don't need legal experience for this role, as we'll provide full training to get you up to speed.