Perfect opportunity for anyone immediately available on the 1st line for initially 6 months as a contractor and from there the plan is to go permanent.
£135-£140 p/d inside of IR35.
On-site location in Edinburgh, so must be within commutable distance and eligible to work in the UK.
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you have customer service experience and an admiration for technology?
Do you enjoy talking to people and solving issues?
Background of working in a 1st Line/ Helpdesk role
As a 1st Line Support Engineer, you'll require the following essentials:
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line.
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you have customer service experience and an admiration for technology?
Do you enjoy talking to people and solving issues?
Be responsible for 1st/2nd line support, both in person and remotely.
General
As a 1st/2nd line support engineer,you will be responsible for providing up to L2 solutions for their clients, acting as a senior point of contact for resolutions from the service desk and escalating above as appropriate.
In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in North London, based on site.
As a 1st Line Support Engineer, the individual will be the first point of contact for clients, providing essential IT support and troubleshooting services.
About the Company
As the company continues to grow, it is seeking a dedicated 1st Line Support Engineer to join the team in Mold.
The company is a dynamic and forward-thinking IT services firm, committed to providing top-notch support to its clients.
We are excited to partner with a market leader who is looking to recruit someone passionate about providing support to their business both in the UK and overseas.
Office based, 9.00am-5.30pm
Are you an experienced IT professional looking for your next role.
The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
A new role has opened up for a motivated and ambitious 1st / 2nd Line Support Technician to join a Manchester-based MSP, close to accessible transport links.