Posted by Proactive Appointments • £220/day to £230/day
2nd Line Support Analyst - 5 days in the office
We are working with a fantastic client of ours who are looking for an experienced 2nd Line Support Analyst to join them on an initial 6 month contract.
Posted by Chameleon IT Solutions Limited • £250/day to £275/day
Role
Act as 1st / 2nd line support engineer within a global enterprise support team using JIRA helpdesk to manage requests and incident tickets ensuring they are resolved in a timely manner, meeting quality standards.
General
Min of 3 years of commercial 1st / 2nd line support experience
Our Surrey based client seeks an experienced 1st / 2nd line support engineer with the following must have skills and experience:
My customer requires an experienced 1st/2nd Line Support Engineer to replace a leader who will be moving on from the business in the next few weeks on a part time basis (3 days a week)
1st/2nd Line Support Engineer London 2-month contract Part Time (3 days a week)
The Engineer will be providing support via a ServiceNow ticking system to users based in Sweden, France, Italy, London and Norway as well as interacting deskside with the London based users.