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About the Company An exciting opportunity exists with my client a £multi-million market leading player in the e-commerce B2C sector based in Warwickshire. About the Role: A versatile and experienced Marketing Manager is needed to lead the marketing initiatives of a company who are experts in their field of specialism. The role covers campaign planning, email marketing, social media management (both organic and paid), and brand development. The ideal candidate will have a strong background in crafting and implementing successful marketing strategies for e-commerce businesses, with a key focus on content creation and brand management. As a Marketing Manager, the candidate will excel at understanding consumer behaviour and leveraging this knowledge to fuel business growth through strategic and tactical campaigns across multiple channels. The role requires a meticulous co-ordinator, able to develop and execute marketing plans for various consumer segments simultaneously, working closely with numerous stakeholders. Creativity and innovative thinking are essential to ensure marketing campaigns captivate and engage the audience. Key responsibilities Develop and execute detailed marketing campaigns to boost traffic, engagement, leads, and sales on the e-commerce platform, in line with promotional plans. Plan and run targeted email marketing campaigns, including segmentation, automation, and performance analysis, to nurture leads and increase conversions. Manage the company's organic social media presence, creating engaging content, interacting with the audience, and expanding the follower base. Oversee paid social media advertising campaigns, including budget management, audience targeting, ad creation, A/B testing, and performance optimisation to meet ROAS and lead generation goals. Lead brand development initiatives, ensuring consistent messaging, visual identity, and brand voice across all marketing channels. Work closely with cross-functional teams such as e-commerce, product and merchandising, and sales to align marketing efforts with business objectives and product launches. Analyse campaign performance metrics and KPIs to identify trends and opportunities for optimisation, providing regular reports and recommendations to stakeholders. Stay updated on industry trends, best practices, and emerging technologies in e-commerce marketing, digital advertising, and content creation, incorporating relevant innovations into the strategy. Mentor and lead a Marketing Executive, fostering a collaborative, creative, and learning-focused environment. Report directly to the Head of Marketing and E-commerce. Essential Experience / Requirements: Bachelor's degree in Marketing, Business Administration, or a related field. Over 5 years of experience in a marketing role with a focus on e-commerce, campaign planning, email marketing, organic social media, paid social media, and brand development. Strong ability to develop and execute multi-channel marketing campaigns across digital and traditional landscapes, with deep knowledge of ecommerce marketing strategies. Proficiency with marketing automation platforms (e.g., Bloomreach, Mailchimp), digital advertising platforms (e.g., Facebook Ads, Google Ads), and content creation tools (e.g., Canva, Photoshop, Illustrator). Excellent written and verbal communication skills, with a sharp eye for detail and creativity in content creation for digital channels. Demonstrated ability to analyse data, extract insights, and make data-driven decisions to refine marketing strategies and drive business results (knowledge of GA4, Excel/Google Sheets required). Strong project management skills, with the ability to prioritise tasks, meet deadlines, and work efficiently in a fast-paced environment. Leadership experience with a history of developing and guiding high-performing teams or individuals in a dynamic and collaborative setting. Remuneration Salary: £45k to £55k per annum, depending on experience. Hours: 37.5 per week, Monday to Friday. Annual Leave: 25 days, plus bank holidays. Hybrid working options (2/3 days a week onsite with the team).
Are you looking to join a company where customer focus and employee satisfaction go hand in hand. With a Trustpilot rating of 4.6 from over 27,000 reviews, dedicated to providing top-notch service, you'd be working for an industry-leading online retailer known for its excellent reputation and commitment to exceeding customer expectations. The Role Offers: No Weekend Work, enjoy your weekends off! Monday to Friday, 08:30am 17:00pm. Competitive Salary: £23,795. Career Growth - Clear opportunities for career advancement. As a Customer Service Advisor, you will: Communicate with customers via telephone, web chat, and email. Handle all inbound inquiries, cases, and complaints efficiently. Ensure prompt and successful resolution of customer issues. Provide consistent support, guidance, and advice to customers. What you'll get: Salary: £23,795 per annum. Working Hours: Monday to Friday, 08:30am 17:00pm. Holidays: 22 days annual leave plus bank holidays. Comprehensive induction and ongoing training. Enjoy social events throughout the year. Free onsite car parking.
Become part of a thriving, nationally recognised e-commerce business where your emphasis will be on delivering quality and exceptional service, without the pressure of unnecessary KPIs or making a "quick sale". This role offers:- Great work-life balance with the flexibility to work 1 day per week from home No cold calling - All potential customers are fully engaged. Realistic Targets (Achieved by all of the sales team for the last 3 consecutive months. A product to be proud of, supported by a Trustpilot rating of 4.6 from 20,000 reviews. Free breakfasts, snacks, and drinks all day, every day What you'll be doing: As a telephone-based Sales Executive, you'll engage with customers through inbound leads, developing an understanding of their requirements, and helping them find the perfect product for their needs. You'll support the entire end-to-end sales journey, and pipeline and prioritise sales opportunities to achieve a monthly revenue-based sales target. What you'll need: Previous experience working in Sales or target-orientated environment A natural ability to build rapport with customers and the ability to understand their needs The ability to plan and pipeline workload to maximise sales opportunities Other Info: £24,150 basic Bonus (OTE £28,000 - £32,000) Monday to Friday: 9:00 am 5:00 pm 30 days annual leave Fully structured induction and ongoing development Free breakfast, fresh fruit, tea, and coffee every day Free on-site car parking Company Contributed pension scheme This role would suit a Sales Advisor, Sales Consultant, Business Development Executive, or Telesales Agent who has worked within a face-to-face, inbound or outbound sales environment.