£24K/yr
Coventry, England
Permanent, Variable

Customer Service Advisor

Posted by Logic Resourcing Group.

Are you looking to join a company where customer focus and employee satisfaction go hand in hand. With a Trustpilot rating of 4.6 from over 27,000 reviews, dedicated to providing top-notch service, you'd be working for an industry-leading online retailer known for its excellent reputation and commitment to exceeding customer expectations.

The Role Offers:

  • No Weekend Work, enjoy your weekends off!
  • Monday to Friday, 08:30am – 17:00pm.
  • Competitive Salary: £23,795.
  • Career Growth - Clear opportunities for career advancement.

As a Customer Service Advisor, you will:

  • Communicate with customers via telephone, web chat, and email.
  • Handle all inbound inquiries, cases, and complaints efficiently.
  • Ensure prompt and successful resolution of customer issues.
  • Provide consistent support, guidance, and advice to customers.

What you'll get:

  • Salary: £23,795 per annum.
  • Working Hours: Monday to Friday, 08:30am – 17:00pm.
  • Holidays: 22 days annual leave plus bank holidays.
  • Comprehensive induction and ongoing training.
  • Enjoy social events throughout the year.
  • Free onsite car parking.