Turn IT on are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to join our Service Desk team based at our Princes Risborough office.
As a 2nd Line Support Consultant, you will provide technical support to our school users remotely.
Your role involves working within our escalation process, supporting 1st line team members, and ensuring timely resolution of tickets.
This role is perfect for someone who loves a mix of admin tasks and customer interaction.
You'll be a key player in ensuring clients-from care homes to community centers-get the best service possible.
We're on the lookout for a proactive and friendly Customer Service Administrator to join our clients team, stepping in for the current employee who's retiring after two decades of dedicated service.