£38K/yr
England, United Kingdom
Permanent, Variable

Retail Communications Executive

Posted by Dreams Ltd.

At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. There`s over 250 of us at our affectionally named `Bedquarters` in High Wycombe, Buckinghamshire, where every dreamer makes a difference.

We`re super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together.

And together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You`ll even get a guided tour when you join - that`s part of our mission to get you fully bed-ucated during your induction.

With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.

So if you`re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.

Dreams. Love your job.
We`re looking for a new Retail Communications Executive to join our Retail Operations team based in Loudwater, Buckinghamshire. In this role, you will support and enhance the communication flow within the organisation. You will report directly to the Central Operations Manager, collaborating closely with various teams to ensure effective and consistent messaging across the retail sector.

Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day...

-Content Creation: Create compelling written and visual content, including newsletters, presentations, and reports, to effectively convey key messages to retail staff and stakeholders.
-Communication Tools Management: Oversee and maintain communication tools and platforms, ensuring they are current and user-friendly for retail staff, contributing to seamless information circulation.
-Feedback Mechanisms: Establish and manage feedback mechanisms to gather insights from retail teams, customers, and stakeholders, leveraging this data to enhance and refine communication strategies.
-Crisis Communication: Collaborate in the development of crisis communication plans and protocols, enabling the organization to efficiently address unforeseen challenges and maintain transparency during critical situations.
-Store Contract Management: Efficiently manage all consumables and store equipment, including approving orders, to ensure the smooth operation of retail stores.
-Store Reporting and Efficiency: Analyse store reports and identify opportunities for efficiency improvements, supporting retail teams in their efforts to streamline processes and enhance simplicity.

This is the type of person we`re dreaming of:

-Exceptional written and verbal communication skills.
-Strong organisational abilities.
-Proficiency in communication tools and platforms.
-Creativity in content creation.
-Ability to work collaboratively with cross-functional teams.
-Detail-oriented with a commitment to accuracy.
-Adaptability in a fast-paced retail environment.

In your dream role, you`ll also receive:

- Bonus: Our discretionary annual bonus scheme recognises the hard work and dedication of our superstar dreamers.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Parking: We know it goes without saying, but our free onsite parking gives you peace of mind when you travel.
- Wellbeing: We partner with the Retail Trust to offer a 24-hour helpline with a variety of support services, as well as hosting an on-site gym and out of hours GP service.
- Hybrid working: Whether you`re an early bird or night owl, we trust you to work your hours responsibly to suit you!

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