A unique and exciting opportunity to join a leading firm of property advisors that offer a broad range of services including Insurance, Property management, Auctions, Commercial Agency and Valuations.
Established in 1931, you will be joining a respected and reputable company that retains the original ethos for service while drawing on modern business arrangements and practices.
We are delighted to be working exclusively with a major insurer to help them deal with an increasing volume of complaints.
This is an initial 12 month fixed-term contract working on a hybrid basis, with the possibility of the role either being extended or transferring to a permanent position.
As such, they require an experience Complaints Investigator with proven experience of dealing with complaints within an insurance environment.
Job Opportunity: Risk, Insurance & Information Governance Officer ?
Our client, an organisation based in Ashton-under-Lyne, is seeking a skilled Risk, Insurance & Information Governance (RIIG) Officer to join their team.
As the RIIG Officer, you will play a crucial role in ensuring information governance compliance, managing risks, and supporting data protection initiatives.
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
We are working with Tameside Council to find a Risk, Insurance & Information Governance Officer on a temporary basis.
The role
As the RIIG Officer, you will support the Risk, Insurance, and Information Governance Manager in delivering best in class RIIG service, but most notably specialising in information governance advice and guidance as well as playing a key role in supporting business owners to produce Data Protection Impact Assessments and conducting data breach investigations.