Manage a caseload of learners and employers ensuring timely achievements and progression.
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.
The role is to provide excellent teaching and learning sessions for Customer Service and Business Administration apprenticeship standards, both face to face and remotely.
Manage a caseload of learners and employers ensuring timely achievements and progression.
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.
The role is to provide excellent teaching and learning sessions for Level 2 and 3 Customer Service and Level 4 Sales Executive apprenticeship standards, both face to face and remotely.
Ideally you will have a solid call centre based background and have great/clear communication/telephone based skills and have experience using contact databases.