Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
Use a strengths based approach, building on the attributes of our customers, to help them to develop the skills required to sustain their tenancy and assist in resolving complex benefit issues.
Conduct initial assessments to understand customer needs and opportunities' and use coaching techniques to understand the root cause of the issue requiring support.
General
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
Nationwide training available - over 25 training hubs across the UK.
Flexible or intensive training is available where you can fast-track your journey to becoming a driving instructor or take a steady ride where we work around you and your commitments!
Are you looking to start a new career as a driving instructor?
Are you an experienced and motivated Occupational Therapist looking for an opportunity to grow and develop?
If so, join All Saints Hospital and a specialist mental health service for men who are deaf and who have complex communication needs for 37.5 hours per week over 7 days
You will be instrumental in promoting health and independence by delivering high quality occupational therapy assessments and interventions, along with providing clinical leadership, supervision, and consultation to the wider multidisciplinary team.