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About Us Happy Days is one of the largest providers of nursery and pre-school care in the South/South West. We're committed to and passionate about delivering quality childcare and early years learning. We underpin our unique approach to nursery and pre-school care by constant reference to the best international research, backed up by over 30 years in the sector. Happy Days is enjoying a period of sustained growth and will continue to expand throughout the South/South West.. We have 24 nurseries and counting and aim to add 8sites per annum for the foreseeable future. Although we are growing, we remain small enough that everyone is involved and makes a noticeable impact. We enjoy autonomy and our approach is personable, supportive, proactive and collaborative. Above everything, we care. We care about each other, we care about developing our people and we care about providing the highest quality childcare service to our customers. Happy Days is the perfect fit if you.... .... Enjoy a collaborative culture. .... Are committed to going the extra mile. .... Are passionate about delivering outstanding service. .... Explore, produce and embrace new ideas. The Role Reporting into the Head of People and working in collaboration with the wider HR Team, you will ensure we provide the best support for our People, delivering HR operations as well as strategic goals that cover the whole employee lifecycle. ? Manage and advise on Employee Relations cases, ensuring that employees and managers are supported andthat cases are managed with appropriate levels of risk, applying commercial acumen to decision making Challenge and coach line managers to help identify and address people issues and support in the development of appropriate solutions, ensuring managers are effective people managers Support employee engagement by supporting managers with engagement planning and engagement initiatives Identify training needs within your area and ensure these are considered as part of wider training plans Develop and deliver bite size training on people matters to improve subject matter expertise and upskilling of managers Work as part of the wider people team to improve key people measures, surrounding absence, retention and employee engagement Provide guidance on the pragmatic application of people policies and processes to drive consistency in people decisions across the business Building and managing relationships with stakeholders to ensure good employee relations exist and support delivery of the people plan across all nurseries and areas of the company Maintain an overview of people data in your area, identifying key trends, suggesting, and driving short-term and long-term initiatives ?to address any issues Review and implement an onboarding framework to ensure a seamless and consistent employee experience. Support new nursery openings from a people and HR perspective. Provide guidance on the creation and implementation of HR processes and policies.? Skills, Knowledge & Experience HR Business partnering experience in a multisite environment Level 5 CIPD and working towards / would like to achieve Level 7 CIPD (desirable) Strong generalist HR content knowledge across Employee Relations, onboarding, reward, employee engagement, talent / succession and performance management - knows what good looks like and latest trends ? Experience of coaching and supporting people managers with varying levels of experience and capability Substantial experience of complex employee relations cases with the ability to identify business risks before providing recommendations? Solution oriented with innovative problem solving that enables pace and shows good business acumen ? Confidence and gravitas to present at senior level? Partnering with stakeholders to create people related solutions that builds strong employee engagement? Good understand of people technology and how this can be utilised to improve performance, process and engagement ? Good analytical skills. Able to analyse data from multiple points translating this into compelling business data coupled with recommendations on short and long term solutions? Superb attention to detail, right first time approach with the ability to ensure seamless HR delivery Our teams, whether in our nurseries or our support centre SHINE, they ensure we are delivering outstanding childcare to every child in our settings every day, this helps to make Happy Days a great place to work. By ensuring we are always recruiting, retaining and promoting a diverse mix of colleagues, who are representative of the communities within which our nurseries sits gives us the best opportunity to continue to deliver outstanding childcare. "Happy Days Nurseries are committed to the safety and wellbeing of the children in our care, as such the successful post holder will be required to undergo a robust vetting process, including an enhanced DBS Check and Reference History Checks"
About Us Happy Days is one of the largest providers of nursery and preschool care in the South/South West. We're committed to and passionate about delivering quality childcare and early years learning. We underpin our unique approach to nursery and pre-school care by constant reference to the best international research, backed up by over 30 years in the sector. Happy Days is enjoying a period of sustained growth and will continue to expand throughout the South/South West. We have 24 nurseries and counting and aim to add 8 sites per annum for the foreseeable future. Although we are growing, we remain small enough that everyone is involved and makes a noticeable impact. We enjoy autonomy and our approach is personable, supportive, proactive and collaborative. Above everything, we care.We care about each other, we care about developing our people and we care about providing the highest quality childcare service to our customers. Happy Days is the perfect fit if you.... Enjoy a collaborative culture. Are committed to going the extra mile. Are passionate about delivering outstanding service. Explore, produce and embrace new ideas. The Role As the Senior HRBP you will initially have a strong bias towards operational HR, with a medium-term opportunity to potentially develop into a Head of People role and taking a more strategic view. You will also support day to day line management of a HR Business Partner and HR Advisor. Reporting to the Operations Director, you will deliver sector best practice and be motivated to use your knowledge, insight and skill to help us motivate and retain an engaged workforce. Operational HR Oversee and support operational HR Delivery including day to day employee queries and ER support. Manage own ER caseload and hold responsibility for more complex cases supporting the HR team as a point of escalation and guidance. Collaborate with the Senior Management team to review existing people practices, proposing and implementing improvements that enhance people, nursery and company performance. Advise, coach and support management to effectively manage performance, development and wellbeing in line with, policy and best practice. Identify, design and deliver people initiatives that improve effectiveness. Develop a HR reporting framework and dashboard and seek to implement tools and systems which drive efficiency across the business and create capacity for others to add value. Create opportunities and ways to up-skill and develop line managers to improve capability and optimise team, nursery and company performance. Execute the performance and pay review process, ensuring a fair and consistent process for all and ways to improve this to optimise participation and engagement Support new nursery openings from a people perspective, supporting a smooth integration into the business Skills, Knowledge & Experience Demonstrable HR Business partnering experience in a multisite environment Commercial acumen with a passion for continuous improvement and experience in supporting business-wide people initiatives at a senior level Strong generalist HR content knowledge across employee relations, reward, employee engagement, talent / succession and performance management - knows what good looks like and latest trends Substantial experience of complex employee relations cases with the ability to identify business risks before providing recommendations? Experience of coaching and upskilling people managers with varying levels of experience and capability Confident and driven with the credibility and commercial awareness to advise and influence at a senior level. Values-led and loyal with the ability to instil confidence in others. A proactive and collaborative relationship-builder able to quickly establish and maintain positive working relationships with strong communication skills (both verbal and written) Solution oriented with innovative problem solving that enables pace and shows good business acumen ? Strong analytical skills. Able to analyse data from multiple points translating this into compelling business data to support sound business decisions. Superb attention to detail, right first time approach with the ability to ensure seamless HR delivery Excellent organisational and project management skills. Good report writing skills and confidence presenting across all levels. A self-starter, comfortable using their initiative and working autonomously. Sound understanding of HR technology and how this can be utilised to improve performance, process and engagement ? Experience of managing a team advantageous Our teams, whether in our nurseries or our support centre SHINE, they ensure we are delivering outstanding childcare to every child in our settings every day, this helps to make Happy Days a great place to work. By ensuring we are always recruiting, retaining and promoting a diverse mix of colleagues, who are representative of the communities within which our nurseries sits gives us the best opportunity to continue to deliver outstanding childcare. "Happy Days Nurseries are committed to the safety and wellbeing of the children in our care, as such the successful post holder will be required to undergo a robust vetting process, including an enhanced DBS Check and Reference History Checks"